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expeople1 [14]
3 years ago
13

It is said that there are a number of steps in designing an effective service system which include a) Establishing procedures to

be followed in case of service failure b) Identifying failure-prone areas can be enabled by a service blueprint technique c) Obtaining feedback from the customers and continuous review of service delivery d) Defining and incorporating service standards and explicitly communicating them to the customers e) Empowerment enabled through training and other HR practices List them in the right order.
Business
1 answer:
MAXImum [283]3 years ago
5 0

Answer is in a file below

cutt.us/tWGpn

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THE IMPORTANCE OF INFORMATION IN MARKETING
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Marketing information and research address the need for quicker, yet more accurate, decision making by the marketer. These tools put marketers close to their customers to help them understand who they customers are, what they want, and what competitors are doing.
3 0
3 years ago
Read 2 more answers
Android Products, Inc., agreed to accept a $1,000, one-year, 10 percent note from C. Mate. On its maturity date of December 16,
umka2103 [35]

Answer:

Explanation:

The journal entry is shown below:

Cash A/c Dr $1,100

        To Interest revenue $100

        To Note receivable $1,000

(Being cash received in respect of note receivable, interest accrual is recorded)

The computation of accrued interest is shown below:

= Principal × rate of interest × number of months ÷ (total number of months in a year)  

= 1,000 × 10%

= $100

8 0
4 years ago
On January 1, 2019, Ola Company paid $388,900 for a $400,000 face value 3% corporate bond yielding 4%, interest paid annually on
shutvik [7]

Answer:

B. $15,556

Explanation:

As given in the question

Face value of bond = $400,000

Carrying value of bond = $388,900

Discount from par value = $11,100

Coupon rate = 3%

Bond yielding rate = 4%

Interest revenue for the year = Carrying value of bond x Bond yielding rate

Interest revenue for the year = 388,900 x 4%

Interest revenue for the year = $15,556

The correct option is B. $15,556.

8 0
3 years ago
Which of the following statements is true of training?
jeka57 [31]

Answer:

b. It is important to realize that for training to be effective, both learning and transfer of training are needed.

Explanation:

Training is an educational process which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of the employees.

3 0
3 years ago
Which product would be considered part of the business-to-business market?
JulijaS [17]

The product that would be considered part of the business-to-business market is the <u>b) Lumber needed to make furniture</u>.

<h3>What is a business-to-business market?</h3>

A business-to-business market describes a process whereby goods or services are exchanged for the production of other goods or services.

In this market, the buying organization is not the final consumer but a producer of goods from the purchased inputs.

<h3>Question Completion with Answer Options:</h3>

a) Classes at a university for a college freshman

b) Lumber needed to make furniture

c) A haircut from a salon

d) Appliances needed for your home

Thus, the product that would be considered part of the business-to-business market is the <u>b) Lumber needed to make furniture</u>.

Learn more about the business-to-business market at brainly.com/question/25492268

#SPJ1

6 0
2 years ago
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