Answer:
Thanks for the brain points:)))))))))))))))))))))))))))))
Explanation:
The touch ethics is not about a factually a touch but in the
commercial world, it's like the way a business shows the aid it offers to
clients.
Influences such as listening considerately to a worry and given
that appropriate explanations to that client are some of the most important
touch ethics.
It relates to what kind of document you are going to write. It is very important to know appropriate tone of writing. Documents usually have a formal tone. This tone is used in reports, instructions and other business docs. You can't use slang, bad words etc in formal toned docs. Also your writing should to sound natural so don't make your docs stuffy.
I believe its c but you might want to check the actual handbook