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Nastasia [14]
3 years ago
14

All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the c

ustomer, describe the problem and apologize, offer an explanation and resolution, and Group of answer choices follow up with a message that documents the phone call and promotes goodwill. suggest a face-to-face meeting to resolve any remaining issues. come to an agreement on a refund or compensation. provide resale information or promote products and services.
Business
1 answer:
JulijaS [17]3 years ago
3 0

Answer:

follow up with a message that documents the phone call and promotes goodwill.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.

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Nature's way, a health food store, has just opened in a popular neighborhood shopping center next to silver's gym, a physical fi
Afina-wow [57]
The nature's way is relying on a location principle called retail compatibility. It is where they place their location in a more suitable environment that will fit the category of their business. It could be seen above as because their business is about promoting healthy foods, they are placed near the gym where people in the gym would be attracted to their business.
6 0
3 years ago
A company that manufactures bicycles has a fixed cost of ​$90000. It costs ​$100 to produce each bicycle. The total cost for the
Paul [167]

Solution:

The total cost for the company is the sum of its fixed cost and variable costs.

Corporate expenditures that do not depend on the amount of goods or services provided by the company are fixed costs.

Variable costs are expenses that change when changes occur in the sum of the good or service produced by a company.

C(x) = 90000 + 100x

C(110) = 90000 + 100 ( 110 )

C(110) = 90,000 + 11, 000 = 101,000

It costs $101,000 to produce 110 bicycles.

4 0
3 years ago
Suppose that the vast majority of 3/4 ton pick-up trucks in America are produced by companies A, B, C, and D and that they all s
andrew-mc [135]

Answer:

b. A very large increase in sales. A very rapid and similar response by the other large firms in the industry.

Explanation:

As for the information there is no clear agreement to sell the goods at the same price, like that of other industries.

Further since all the companies follow the same price, there is no such differentiation.

In case one of the companies, in our case company A if decreases the price then it will abruptly that is in no clear sequence will increase its sales, and the after effects will also include the decrease in prices by other remaining industries that is B, C and D.

4 0
3 years ago
Fatima is struggling in her job and is experiencing increased dissatisfaction. She related to you that her manager has been unfa
Akimi4 [234]

Answer:

C

Explanation:

Affective component is the feeling a person has towards a situation that result from his/her belief about a person or situation.

For instance: a person who works hard and believes hard work earns promotion may feel anger or frustration when he or she works but is not promoted and will be affected in this situation.

This reflects Fatima feeling towards her manager when her colleague who deserved less promotion than she did was promoted, she was affected when this happened which is why she doesn't like her manager.

3 0
3 years ago
Please answer that question
SOVA2 [1]
1) agree 2)agree 3)disagree 4) disagree 5) agree 6) agree 7) agree 8) agree
7 0
3 years ago
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