1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Nastasia [14]
3 years ago
14

All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the c

ustomer, describe the problem and apologize, offer an explanation and resolution, and Group of answer choices follow up with a message that documents the phone call and promotes goodwill. suggest a face-to-face meeting to resolve any remaining issues. come to an agreement on a refund or compensation. provide resale information or promote products and services.
Business
1 answer:
JulijaS [17]3 years ago
3 0

Answer:

follow up with a message that documents the phone call and promotes goodwill.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.

You might be interested in
5. If you enter a road from a driveway, alley or roadside you must:
8_murik_8 [283]

Answer:

If you enter a road from a driveway, alley or roadside you must:

Yield to vehicles already on the main road.

Explanation:

The concept of right to way is supposed to be understand since there are no law that actually grants the right of way since it only states when the right of way is to be yielded. This concept has to be considered and well understood by all motorists to avoid conflict on roads. These conflicts often cause accidents which can lead to possible loss of life. Thus the rules governing right of way have to be taken very seriously to minimize the probability of accident.

In the following cases the right of way has to be yielded;

1. When one is at a yield sign for example; a stop sign

2. At a pedestrian crosswalk

3. At intersections that don't have traffic lights or where there is uncontrolled movement

4. At T intersections where one has to yield to motorists already on the main road

5. When one needs to turn left into the main road, one needs to yield to oncoming vehicles on the main road

6. One one is moving from a parking lot to the pavement

In our case, rule number four applies since one needs to enter from a driveway alley or roadside to the main road. This means that one on the driveway needs to yield to vehicles already on the main road.

3 0
3 years ago
Read 2 more answers
Information on Psi Phi Inc.âs three products are as follows: A B C Unit sales per month â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦â¦
VikaD [51]

Answer:

fgoooo

Explanation:

fhgfh can you give me mola

4 0
3 years ago
A ________________ is linked to the organization’s hierarchy, with some shift of power to team; the leader has limited manageria
Dafna1 [17]

A team is linked to the organization's hierarchy,

with some shift of power to team; the leader has limited managerial power;

decision-making is consultative, democratic, or by consensus

8 0
3 years ago
A severe freeze has damaged the Florida orange crop. The impact on the market for orange juice will be a leftward shift of
EastWind [94]

Group of answer choices.

A. the supply curve, resulting in a lower equilibrium price.

B. the supply curve, resulting in a higher equilibrium price.

C. the demand curve, as consumers try to economize because of the shortage.

D. the demand curve, resulting in a price ceiling in the market.

Answer:

B. the supply curve, resulting in a higher equilibrium price.

Explanation:

In this scenario, a severe freeze has damaged the Florida orange crop. Thus, the impact on the market for orange juice will be a leftward shift of the supply curve, resulting in a higher equilibrium price.

An equilibrium price can be defined as the price at which the quantity of goods demanded is equal to the quantity of goods supplied.

Additionally, the equilibrium price is generally said to be stable because at this price, the quantity of goods or services demanded is equal to the quantity of goods or services supplied to the consumers.

7 0
3 years ago
Briefly describe the differences among international bond, bank and equity markets. Would you support an MNC that favors financi
Katen [24]

Answer:

Answer to this question is explained below in detail.

Explanation:

This question is not complete. This has two parts a) and b). Part a) is complete and b) is incomplete. I have written down the complete question and will try to answer completely.

a) Briefly describe the differences among international bond, bank and equity markets.

b) Would you support an MNC that favors financing through bonds issues or would you rather support one that favors financing through stock issues?

Solution:

a) We are asked to differentiate between international bond, bank and equity markets.

All three terms are related to raising funds, lending or borrowing to raise the capital for some government or for any company.

Let's start with International Bonds first.

International Bonds : In this globalized world, a company can raise its capital through getting debt in the form of international bonds from international institutions over the assets value of the company. For example: XYZ company has a asset value of 10 million dollars, so it can get international bonds accordingly.  

International Equity markets: Again due to interlinked world, companies and institutions all over the world can invest their funds in any company around the globe. And through equity markets companies can sell their shares to raise its capital depending upon the asset value of the company.

International Banks: International banks are international institutions which raise capital in particular country and have branches all over the world. It can lend funds to companies on particular interest rates. Furthermore, all those bonds are generated in these banks as well.

b) Supporting an MNC that favors financing through bonds issues or through equity markets or stock issues will depend on the debt/equity ratio of the company. If it is low, company should go for debt or bond issues. If it is high then it should opt for stock issues.

6 0
3 years ago
Other questions:
  • When a commercial for men's razor blades demonstrate how the blades work to create the closest shave, the brand is using a _____
    7·1 answer
  • An entrepreneur conducted many experiments in a project without success. What characteristic must this person have to succeed?
    5·2 answers
  • Lebron james, stephen curry, and other athletes are paid huge sums of money by companies for celebrity endorsements. if endorsem
    6·1 answer
  • EB5.
    6·1 answer
  • Frosty Inc. has the following balances on December 31 prior to closing entries: Revenues $ 35,000 Retained Earnings, Jan. 1 10,0
    14·1 answer
  • Please help me best answer gets BRAINLIEST
    10·1 answer
  • In an Argand diagram, the point P represents the complex number z, where z = x + iy. Given that z + 2 = λi(z + 8), where λ is a
    7·1 answer
  • What is commercial bank? in your own words. ​
    13·1 answer
  • If the reserve requirement of a bank is 33%, then $100 of MO will lead to how much of M1?
    15·1 answer
  • according to age-earnings data, group of answer choices high earnings are due to motivation and innate ability, rather than educ
    14·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!