1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Nastasia [14]
3 years ago
14

All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the c

ustomer, describe the problem and apologize, offer an explanation and resolution, and Group of answer choices follow up with a message that documents the phone call and promotes goodwill. suggest a face-to-face meeting to resolve any remaining issues. come to an agreement on a refund or compensation. provide resale information or promote products and services.
Business
1 answer:
JulijaS [17]3 years ago
3 0

Answer:

follow up with a message that documents the phone call and promotes goodwill.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.

You might be interested in
When the economy is growing, total output is _____ and total income is _____.
arsen [322]
Increasing ,increasing
the reason is that when the economy is growing more money is flowing ,unemployment is decreasing so more goods and services are produced ,as a result of low unemployment ,more consumption and total output increasing total income is increasing
8 0
2 years ago
Read 2 more answers
The two main motives for travel are _______________. business and pleasure fun and games health and wellness relatives and polit
White raven [17]
Most likely business and pleasure.
5 0
3 years ago
What benefit does a 401(k) plan provide over an IRA?
svetoff [14.1K]
Hello,

Your brainliest answer would be:

A benefit of 401k It is Less of investment risk.

Plz mark me brainliest!

Hope this helps!
5 0
3 years ago
Read 2 more answers
why do you think business organization need to hire people? write at least three sentence in your answer sheet.pls​
vladimir1956 [14]

Answer:

So why does a company hire a person?

Explanation:

It isn’t to have more people around. The goal of any company isn’t to rack up its number of employees. In fact, the goal of most companies is generally the exact opposite to that, to have the fewest employees possible it needs to be successful.

Less and less do companies hire because they need a very specific task done. In the days of old, companies would hire someone to do the same task over and over again, like hammering the same nail to connect the same two parts all day long. Most of those jobs now are automated, as employers have found cheaper and often more productive alternatives to humans for that work.

No, to understand why employers hire, instead of just using a piece of software or a robot, one first has to understand the unique value proposition a human has. What is it? Well, really it has everything to do with our brain, and our unique ability to conjure up creative solutions to complex problems.

An employer hires a person because their unique value proposition, i.e. generally their ability to think, fixes a business problem they face and there are no other cheaper or more effective alternatives.

For example, a company hires a marketer because they face a business problem: a lack of customers. The marketer’s job is to increase the amount of customers anyway they can, whether it be through email marketing, social media, publicity stunts, etc. The marketer’s job is to constantly solve a problem – in this case getting more customers – that cannot be solved by a machine.

Because most of the jobs that require minimal thought have become or soon will become automated, the jobs that are left require someone who is creative, can learn quickly and is always willing to adapt to new problems thrown their way. So the question therein lies for the employer: how do you figure out who those people are?

The answer is not to look at a pile of resumes and select the two or three best to bring in for an interview. The answer is to screen all candidates through an interview, perhaps best done using a program like VoiceGlance, and ask them challenging questions that reveal those candidates’ line-of-thinking. With that information, companies can discover the employees they really want – the problem solvers – who will lead them to success.

3 0
3 years ago
Read 2 more answers
How have computers affected the american workforce?
Lynna [10]
Virtually all companies in America now make use of computers in their daily activities. American workforce now need computer technical skills before they can gain employment to work in companies.
5 0
3 years ago
Read 2 more answers
Other questions:
  • George runs an outlet where he sells personalized t-shirts. he spends $35 to rent the printing machine and $25 for phone service
    6·1 answer
  • Spence wants to have $176,000 in 7 years. He plans to make regular savings contributions of $13,100 per year for 7 years, with t
    5·1 answer
  • When opening a print shop you need to buy printers, computers, furniture, and similar items. economists call these expenditures
    15·2 answers
  • A periodic review system is __________. a. a term used to indicate the amount of demand b. to be met under conditions of demand
    15·1 answer
  • A company acquires another company for $3,000,000 in cash, $10,000,000 in stock, and the following contingent consideration: $1,
    10·1 answer
  • Which of the following types of variances would a purchasing manager most likely influence?
    11·1 answer
  • For studying demand relationships for a proposed new product that no one has ever used before, what would be the best method to
    10·1 answer
  • Which of the following is not a business transaction? Question 6 options: Erin deposits $15,000 in a bank account in the name of
    12·1 answer
  • During its first year of operations, Mack's Plumbing Supply Co. had sales of $580,000, wrote off $9,300 of accounts as uncollect
    13·1 answer
  • An important social trend is the continued concern for health and well-being in the United States. This is most likely evidenced
    10·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!