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Nastasia [14]
3 years ago
14

All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the c

ustomer, describe the problem and apologize, offer an explanation and resolution, and Group of answer choices follow up with a message that documents the phone call and promotes goodwill. suggest a face-to-face meeting to resolve any remaining issues. come to an agreement on a refund or compensation. provide resale information or promote products and services.
Business
1 answer:
JulijaS [17]3 years ago
3 0

Answer:

follow up with a message that documents the phone call and promotes goodwill.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, this employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

Generally, all businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and follow up with a message that documents the phone call and promotes goodwill.

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Connor Corp. has large amount of data that they are trying to analyze from the last 15 years. They have an arithmetic sales grow
viva [34]

Answer: sale growth rate = 10.82%

Explanation:

blume's formula = ((t - 1)/(n - 1 )) x arithmetic r + geometric r x (n - t)/(t - 1)

blume formula =  ((5 -1 )/(15 - 1)) x 0.09 + 0.12 x (15- 5)/ (5 - 1)

Blume formula = 10.82%

3 0
3 years ago
Will mark BRAINLIEST!!!
nikklg [1K]

Answer:

Netsuite

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8 0
3 years ago
An accountant who blows the whistle on financial wrongdoing by his/her employer by going outside the entity violates:
stepladder [879]

Answer:

1. The correct answer is b) Confidentiality.

2. The CEO supports the CFO and does not agree to correct the financial statements

Explanation:

1. Confidentiality is an important element for different companies and professions, for example, through confidentiality, companies protect much of their information. That is why many companies make a confidentiality agreement with their employees when hiring them with the aim that the Company information is not shared for any reason.

There are confidentiality agreements that remain in force after people have stopped working at the company, for example in the case of the accountant who denounces the financial irregularities of his former boss, violates the confidentiality agreement and if his employer shows that he has no irregularity he can sue the accountant for not complying with the agreement.

2. Executive Director of the company is known as the CEO, whose function is the development of the business plan and the organization of the company.

The CFO is the acronym for the financial director in companies, they have the function of financial planning.

In companies, Executive Director (CEO) has the authority to accept or deny actions to be taken, for example, he has the authority to tell the chief financial officer (CFO) not to correct the company's financial statements. When the company has problems, it may be that the CEO and CFO will have responsibilities taking into account their functions.

<em>I hope this information can help you.</em>

5 0
2 years ago
In 2020, the Merkel Company had revenues of $2,600,000 and costs of $2,100,000. During 2021, Merkel will be introducing a new pr
Leona [35]

Answer:

$88,000

Explanation:

We know that

The operating profit = Revenues - cost

                                  = $2,600,000 - $2,100,000

                                  = $500,000

If there is increase, so the operating profit would be

= Revenues - cost

where

Revenues = $2,600,000 + $260,000

                 = $2,860,000

Cost = $2,100,000 + $172,000

        = $2,272,000

So, operating profit is

= $2,860,000 - $2,272,000

= $588,000

So, the increase in operating profit would be

= $588,000 - $500,000

=  $88,000

6 0
3 years ago
It costs Glenwood, Inc. $82 per unit to manufacture 1,000 units per month of a product that it can sell for $122 each. Alternati
mixas84 [53]
<h2>Answer:</h2><h2>The profit would increase by $ 4000 if complex product was produced.</h2>

Explanation:

Total number of units to be manufactured = 1000

(i) The cost price of 1 unit = $ 82

The cost price of 1000 units = 82 * 1000 = $ 82000

Selling price of 1 unit = $ 122

The selling price of 1000 units = 122 * 1000 = $ 122000

Profit earned = 122000 - 82000 = $ 40000

(ii)To produce a complex product,

The cost price of 1 unit = $ 82 + $ 36 = $ 118

The cost price of 1000 units = 118 * 1000 = $ 118000

Selling price of 1 unit = $ 162

The selling price of 1000 units = 162 * 1000 = $ 162000

Profiy earned = 162000 - 118000 = $ 44000

Therefore, the profit would increase by $ 4000 if complex product was produced.

5 0
3 years ago
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