Question

Kyle accepted a job at Brenton Manufacturing. During his training, he was told that defective and poor-quality products were unacceptable, and the goal is to manufacture goods that met 100 percent of standards. What methodology does this company use

Answer 1

Answer:

TQM (Total quality management)

Explanation:

Total Quality Management is process by which all members of an organisation take part in improving products, services, processes, and the culture of the workplace.

The aim of TQM is to achieve long term success of the business through customer satisfaction.

Kyle was made to understand that defective and poor-quality products were unacceptable, and the goal is to manufacture goods that met 100 percent of standards.

This is a TQM strategy that ensures customer is always satisfied with the company's product.