Answer: The correct answer is empathy!
Explanation:
She put herself in the customers shoes and voiced that she was understanding. She was also patient but they emphasized how considerate she was in the example, so empathy is the answer ;)
Answer:
finding the best of three suggested routes to drive to a concert
Answer:
Different communication methods are used in different circumstances because sometimes a certain method will be more effective in terms of cost, time and impact, and sometimes it will be more appropriate.
Explanation:
Management by objective is part of the goal-oriented appraisal system.
Using the goal-oriented appraisal system managers and their staff is focused on their current task and the end result of completing it. The set goals (what the want to accomplish) and strive for the end result to be a direct reflection of that goal.