Imagine how bad the work schedule is for a manager to be worried about their employees' reaction. When you have to deal with very bad solutions and their consequences, you must do it in a proper manner so things don't get worse. By explaining the background information first, Heather will be able to explain why she is making that decision and has a better chance of her employees understanding that it is something necessary. We are not told what the changes are or shy the changes are being made, but we know that they are very serious.
Heather must deal with her employees' tolerance levels, and their is a difference between absolute and relative tolerance. Absolute tolerance refers to tolerating other people's behavior just because you are polite and you don't want to cause more trouble, and relative tolerance refers to tolerating a bad situation because you know that there is valid cause for it. Heather must rely on her employees' relative tolerance.
In order to attract more customers to your store and sell larger quantitative, you must sell at a price below the competition, not above.
Rational customers should purchase at the lowest possible price, that is the basic concept behind the law of supply and demand. A lower price should result in a higher quantity demanded.
In the market for reserves, if the federal funds rate is between the discount rate and the interest rate paid on excess reserves, an increase in the reserve requirement increases the demand of reserves and causes the federal funds interest rate to rise, everything else held constant.