Answer:
Investment centre ROI
1 24.9%
II 32.0%
III 34.0%
Explanation:
<em>Return on Investment is the proportion of operating assets that an investment center earned as as net operating income.
</em>
It is calculated as follows
ROI = operating income/operating assets
Investment centre
I 1,267,000/5,068,000=24.9%
II 2,579,840/8,062,000=32.0%
III 4,137,800/12,170,000=34.0%
Their primary goal is <span>To protect consumers by regulating financial products and services.
Without their regulations, many corporations that operate in financial services tend to do several things that would hurt the consumers such as doing inside tradings or not fully disclose their financial situation by opening a fake corporations offshore.</span>
Answer:
Gross margin= $40,000
Explanation:
Giving the following information:
Per-unit product cost: $30
Gross margin percentage:40%
Selling and administrative expenses $30,000
Operating income$10,000
We know that:
operating income= gross margin- selling and administrative income
10000= gross margin- 30000
40000= gross margin
Answer:
the correct answer is consultative selling.
Explanation:
In this method, the seller often acts as a Consult to the customer and tries to understand the specific needs and wants of the customer before making the sale. This is a unique way to market the products and to grab the customer loyalty in the long run.
Answer:
B. Listen carefully to the caller, take their number, and promise to get the appropriate person to call back to resolve any issues.
Explanation:
This can be a stressful situation but according to some researchers, it is important that companies train its employees to deal effectively with this kind of situations that can happen at any time. Most important things to take into account to deal with this irate customers and keep the commercial relationship are:
1. Stay calm and don't take things personally.
2. Listen carefully and if pertinent express your apologies.
3. Stand firm and be respectful, but letting them know that there is no need to insult or be rude.
4. Solve the problem and do follow up.
