The answer to your question is "B) INTRODUCTION"
The following are the list of the racial injustice that king uses as effective support for his claim that african american are not free.#1. He uses word to contrast the racial situation in the country in the past and present to what is expected in the future,#2 The king shows that there is hope for change in the future#3. The king uses metaphor.
Answer: d. All of the above are likely causes of confusion in this scenario.
In this situation, it is likely that all of the above were causes for confusion. Nonverbal communication can be very different in different cultures. For example, the reason why the Japanese people looked at the Americans could be related to body language, gender roles, appearance, etc. In terms of verbal communication, the Japanese might be surprised at their language, the topics they discuss, their noise levels, etc. Because communication is so linked to culture, it is good to try to get acquainted with the culture before visiting the country.