Answer:
c. A general manager defining a superior customer service strategy for his division to better deliver its products.
Explanation:
Business Level Strategies focuses on satisfying the needs of customers and then aiming to earn more than the average return.
For any organization which aims to grow needs to know its customer properly, about the needs, demands, as it can only grow if the customer satisfaction is maximum.
In the given instance, the statement "c" focuses on specific customer strategy to ensure that the department or division in concern will deliver to customer the better version of services.
As this aims for maximum satisfaction for customer, this is the correct example of Business Level Strategies.
Answer:
The correct answers are:
a) Family owned restaurant
b) A manufacturer of cars
c) A company that invented a very comfortable razor
Explanation:
First of all, the family who owned a restaurant will be the one that would most likely engaged in advertising due to the fact that they provide a service that has to be known for the people of the community around the place and all the tourists that go that area, meanwhile the other familiy would obviously just sell its products to the better buyer that they could find.
Secondly, the manufacturer of cars would be the one that most likely engaged in advertising due to the fact that they found themselfs in a very competitive and oligopoly market that is the car market and therefore that they highly need to stand out their making them better than the ones from the competitors.
Finally, the company who invented a very comfortable razor would be the one who engaged more in advertising due to the fact that they known they have a better product that the rest of the competitors so they need to take advantage of that and make sure that the consumers know about it and with that they would sell more and therefore invest more in advertising as well.
Dussel does not consider legitimate compulsion to be malicious, on the other hand he considers illegitimate compulsion.
