When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3
<h3>What is the Gap 3?</h3>
Gap 3 : The chasm between service quality requirements and actual service provision
The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.
This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.
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The value of a bank's assets is than its liabilities, the bank is said to be <u>solvent</u>
<h3>What is assets?</h3>
Any resource that a company, an organization, or an economic body owns or controls is considered an asset. It encompasses everything that has the potential to generate gains in the economy. When turned into money, assets indicate the worth of ownership.
<h3>What do you mean by solvent in accounting?</h3>
A company's capacity to fulfill its short-term and long-term financial commitments is known as its solvency. One indicator of a company's financial health is its level of solvency, which reveals whether it will be able to continue running its business into the near future. Ratio analysis is a tool investors can use to assess a company's solvency.
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Answer:
a) 1. Acquired cash by issuing common stock ⇒ Asset Source
2. Paid a cash dividend to the stockholders ⇒ Asset Use
3. Paid cash for operating expenses ⇒ Asset Use
4. Borrowed cash from a bank ⇒ Asset Source
5. Provided services and collected cash ⇒ Asset Source
6. Purchased land with cash ⇒ Asset Exchange
7. Determined that the market value of the land is higher than the historical cost ⇒ Not applicable
b) I used an excel spreadsheet because there is not enough room here.
Answer:
C is the correct option
Explanation:
Human capital can be defined as an asset that is not listed on the company's balance sheet. It is the economic value of an employee's work experience and skills. It includes education, training, intelligence, skill, health, loyalty and punctuality.
According to the concept of human capital, all labor is not equal and the quality of employers can be improved by investing in their training, education, and abilities. Human capital is important because it is considered to increase the productivity and profitability and the economic values of the employers.
