The correct answer is A. An ability to view the situation from the viewpoint of another individual.
Explanation
Empathy is a word that refers to the human ability to connect emotionally with other individuals. When someone feels empathy, they can feel, perceive, recognize, share and understand the feelings of another person, regardless of whether they are negative (sadness, suffering) or positive (happiness, motivation) feelings. Additionally, empathy is a capacity that is evidenced through an immediate and unconscious reaction, without the need for a rational process or the intellect. So, the correct answer is A. An ability to view the situation from the viewpoint of another individual.
