Answer:
A Dozen Guidelines for Using E-Mail
E-Mail Is Not Confidential. ...
E-Mail Isn't Always Delivered. ...
Have Reasonable Expectations About Replies. ...
Keep the Language Informal. ...
Be Careful with Humor or Avoid It Entirely. ...
Reprimands Don't Belong on E-Mail. ...
E-Mail Should Not Replace Conversation. ...
Be Double-Sure You Send the E-Mail to the Right Person.
