Question

Indicate which of the four perspectives in the balanced scorecard is most likely associated with the objectives that follow.

Answer 1

Answer:

Note: The complete question is attached as picture below

Objectives                                         Most associated balanced scorecard

1. Percentage of repeat                    Customer Perspective

customers

2. Number of suggestions for          Learning and Growth perspective

improvement from employees

3. Contribution margin                      Financial perspective

4. Brand recognition                         Customer Perspective

5. Number of cross-trained              Learning and Growth perspective

employees

6. Amount of setup time                   Internal process prospective