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3 years ago

Support systems on a service blueprint include all of the following except the _____ .

Business

1 answer:

Gre4nikov [31]3 years ago

3 0

Answer:

server

Explanation:

A service blueprint is a diagram or an illustration of the service process in an organization. It visualizes a company's service process to identify improvement areas to provide a better customer experience.

A service blueprint illustrates the relationship between various service components that interact directly or indirectly with customers. They include customer facings and back-office employees and digital interfaces such as the company website.

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Suppose that a portfolio has a beta of 1.15. Over the period of one year, the portfolio had a return of 12.4% with a standard de

Darina [25.2K]

Answer and Explanation:

Given:

Weighted average β = 1.15

Average return (r) = 12.4%

Risk free return (Rf) = 1.2%

Market return (Rm) = 10.2%

Standard deviation (SD) = 16.2%

Computation of Jensen's α :

Jensen's α = r - [Rf + β(Rm - Rf)]

Jensen's α = 12.4% - [1.2% + 1.15(10.2% - 1.2%)]

Jensen's α = 12.4% - [1.2% + 10.35%]

Jensen's α = 12.4% - 11.55%

Jensen's α = 0.85%

Computation of Treynor's index :

Treynor's index (Ratio) = (r - Rf) / β

Treynor's index (Ratio) = (12.4% - 1.2%) / 1.15

Treynor's index (Ratio) = 11.2% / 1.15

Treynor's index (Ratio) = 9.73913043%

Treynor's index (Ratio) = 9.74% (Approx)

Computation of Sharpe's index :

Sharpe's index (Ratio) = (r - Rf) / SD

Sharpe's index (Ratio) = (12.4% - 1.2%) / 16.2%

Sharpe's index (Ratio) = 11.2% / 16.2%

Sharpe's index (Ratio) = 0.69 13%

5 0

3 years ago

True or false: you always want the lowest possible deductible because it means you will pay less out of pocket in case of a loss

stiv31 [10]

The correct answer is false.

The given statement is false, why? You cannot always want the lowest deductible since it may only be applied once something has happened that points out towards you, or in other words, it is your fault. An example of lowest deductible is when you get into a car accident and it was your fault, the total repair cost of the vehicle is at 1,400.00 dollars, your lowest deductible would be around 500 dollars, wherein you have to add it to the balance before your insurance company pays for the rest

5 0

3 years ago

Gena Manufacturing Company has a fixed cost of $225,000 for the production of tubes. Estimated sales are 150,000 units. A before

kykrilka [37]

Answer: $2.33

Explanation:

The unit contribution margin that is required to attain the profit target will be calculated thus:

= (Fixed cost + Desired profit) / Estimated units

= ($225,000 + $125,000) / 150,000

= $350,000 / 150,000

= $2.33

Therefore, the unit contribution margin is $2.33

7 0

3 years ago

You are planning to make monthly deposits of $500 into a retirement account that pays 6 percent interest compounded monthly. If

liberstina [14]

Answer:

$995,745

Explanation:

PV = $0

PMT = $500

I/YR = 6

P/YR = 12

N = 40 x 12 = 480

your retirement account be in 40 years will be $995,745

7 0

3 years ago

Village Bank has $310 million worth of assets with a duration of 12 years and liabilities worth $248 million with a duration of

vitfil [10]

Answer:

2129 futures contracts to be sold

Explanation:

Asset worth = $310 million

Asset duration = 12 years

liabilities = $248 million

Liabilities duration = 5 years

T-bond futures contracts = 104-20 (30nds)

% of assets = 310 / 248 =

<u>Determine how many futures contracts Village Bank will sell to fully hedge the balance </u>

Number of Contracts = -[Assets * (Asset Duration – (Liabilities Duration * % of Assets) / (Duration * Contract Value)]

= - [ 310 * ( 12 - ( 5 * (310/248)) / ( 8 * ( 104 + ( 20/30)) ]

= - [ 310 * ( 12 - 6.25 ) / ( 8 * 104.6667 ) ]

= - [ 310 * 5.75 / 837.3336 ]

= - 2.12878 * 1000

= 2128.78 ≈ 2129 ( number of futures contracts to be sold )

5 0

3 years ago