In my opinion, reliability and consistency are two of the most important leadership skills for a small business to succeed for a long time. With these two characteristics a small business can build a returning customer base as well as a good rating on review websites. For example, many local barbershops provide consistent quality haircuts which builds reliability and in turn demand and returning customers.
<span>Input is the object, the material, the information, land, equipment, money, knowledge we fed into a process.
Output is the created product (good or service) </span>that provide added value<span> to customers.</span><span> And the process that makes conversion from the input into the output is the o</span><span>perations management.
In our case the final product is operating a summer band camp. The input are materials, buildings (where the camp will be located), hiring staff, but also non-material things -advertising for example. The conversion is rebuilding, interviewing staff.. and the output is opened summer band camp, satisfied customers and hired staff . </span>
When firms configure it HR practices to drive <u>employees</u><u> </u>which leads to improved <u>Firm performance</u>, then the firm will derive competitive advantage.
In a firm, the Human personnel is saddled with the responsibility of effectively managing and motivating the employee for purpose of achieving productivity.
Competitive advantage of a firm entails an attribute which enables a company to outperform its competitors such as Increasing customer-base over other firms.
Therefore, when the firm HR drives the employees, productivity will be achieved which will then create an advantage of competition over other firms.
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Critical thinking is the ability to think clearly and rationally about what to do or what to believe. It includes the ability to engage in reflective and independent thinking. Someone with critical thinking skills is able to do the following : understand the logical connections between ideas.