Answer
The answer and procedures of the exercise are attached in a microsoft excel document.
Explanation
Please consider the data provided by the exercise. If you have any question please write me back. All the exercises are solved in a single sheet with the formulas indications.
Bank-B is better to invest because it has higher Future value due to higher effective annual interest rate.
Answer:
By answering more phone calls but providing worse service, you ARE being EFFICIENT but NOT <u>SATISFY CUSTOMERS' NEEDS</u>.
Explanation:
A worker's efficiency is measured by the total output per hour of labor. In this case, since you are answering more calls per hour, your efficiency is increasing (higher output per hour).
The quality of the service provided by a worker's is measured by the quality of their output (or performance), and if you satisfy your customers' needs. Since the service that you are providing is not that good, then your quality levels are decreasing.
You may be producing more services, but the services produced lack good quality.
Answer:
$91 favorable
Explanation:
Variable overhead rate variance = (Standard variable overhead rate - Actual variable overhead rate) * Actual hour worked
Therefore, we have:
Variable overhead rate variance = ($8.00 - $7.90) * 910 = $91 favorable
Note: the variable overhead rate variance is said to be favorable becasue standard variable overhead rate is geater than the actual variable overhead rate.
They must have good communication manners and be polite