Answer:
Severe Intellectual Disability.
Explanation:
When a child has an intellectual disability, it is believed that their brain hasn’t developed properly or has been injured in some way. Their brain may not reason within the normal range of both intellectual and adaptive functioning. Severe Intellectual Disaability exhibits as a result of vital delays in development, and individuals often have the ability to understand speech but otherwise have limited communication skills. Despite being able to learn simple daily routines and to engage in simple selfcare, individuals with severe ID need supervision in social settings and often need family care to live in a supervised setting. The most noticable symptoms of severe intellectual disability are: noticeable motor impairment
, severe damage to, or abnormal development of, their central nervous system and generally having an IQ range of 20 to 40
Answer: Assurance
Explanation:
Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service .
According to the question, professor's reply within one hour is displaying assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.
