Answer:
Here are tips for coping with a tense situation and hopefully resolving it to everyone's satisfaction:
Remain calm. ...
Don't take it personally. ...
Use your best listening skills. ...
Actively sympathize. ...
Apologize gracefully. ...
Find a solution. ...
Take a few minutes on your own.
Explanation:
Welp, the kid appears to have pawned his work off on his friends, but who knows, if it's a multi-choice question I can't really help because you don't have the answers here.
The story of "tiny Tim," the son of his poor employee.
Answer:
name, credentials
Explanation:
Quotations are very important for the text that Kowalski presents. This is because the citations enrich the text and leave the content with an air of greater relevance, since it has the support of several professionals who understand and who has the property to talk about the subject that Kowalski is presented. To reinforce this, Kowalski makes references to the quotes showing the name and credentials of the person who created them.