1) <span> listen to the side of the other
2) </span><span>Mistakes, even small ones, can erode one's credibility someone made a mistake.
3)</span><span>. Fear of someone or somebody, loss of face, whether real or perceived, anger, and surprisingly even excitement can all result in unintended conflict.
4)</span><span>Cooler heads prevail in even the most difficult conflicts.
5)</span><span> And when you're maintaining your calm, it will be easier for others involved to get back to the task at hand.
6)</span><span>Before you allow an escalation, ask questions. It won't cause any loss of face, and may result in a quick resolution.</span>
Answer:
Phillip is now blind, and everything is black. Timothy is shocked at first, but he tells Phillip that the blindness is only temporary. The same thing happened to a man in Barbados, and he got his eyesight back. Phillip's pain is gone, but he still has a good freakout.
Explanation:
that is what happened in chapter 4
Annotating is a very important thing to do and it helps you remember ideas that you had read about later on
