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e-lub [12.9K]
3 years ago
8

Is there really a need to develop training improve customer service? Why?​

Business
1 answer:
il63 [147K]3 years ago
7 0

Answer:

Yes

Explanation:

The customer must feel happy, and comfortable in the environment that shopkeeps set up. An unhappy customer is far less likely to purchase in quantity and may be less attracted to products. The experience of shopping must be positive if the manager wishes to succeed.

Examples may be seen in MacDonalds, where the "Happy" meal exists, where bright colours are used and service must be supportive of the customers needs and thoughts.

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The acacia ant nests and feeds in the plant’s hollow thorns. The ant helps protect the bullshorn acacia by attacking insects and
babunello [35]

Answer:

mutualism

Explanation:

because both animals in the relationship benefit

8 0
3 years ago
Read 2 more answers
A decrease in investment spending at each price level will shift the aggregate ______.
salantis [7]

Answer:

A decrease in investment spending at each price level will shift the aggregate demand curve to the left

8 0
2 years ago
____ is a systems development technique that tests system concepts and provides an opportunity to examine input, output, and use
Andru [333]

Answer:

The correct answer is letter "B": Prototyping.

Explanation:

Prototyping is a method of evaluating the possible success of a business by creating a replica of what the operations of the company would be. Prototyping provides investors an idea of what the business could be like spotting improvement areas before the company starts the real production.

6 0
3 years ago
Dr. Faulk's Outdoor Market wants to raise $2 million by selling 20-year coupon bonds at par. Comparable bonds in the market have
Greeley [361]

Answer:

The coupon rate should be: 6.62%.

Explanation:

* Yield to maturity calculation:

With the comparable bond in the market, we have:

+ Semiannual coupon payment = 2 million x 6.3% / 2 = $63,000

+ Price of the bond = 2,000,000 x 96.5% = $1,930,000

=> 1,930,000 = [ (63,000/YTM) x ( 1 - (1+ YTM)^(-40) ] + [2,000,000/(1+YTM)^40] <=> YTM = 3.31%.

* Coupon rate calculation:

To raise $2 million with the duration for 20-year, the present value of the coupon streams from the Bond the company offers plus the present value of the face value repayment in 20 years time; discounting at YTM, should equal to $2 million:

we have:  

2,000,000 = [ (Coupon payment/3.31%) x ( 1 - 1.0331^(-40) ] + [2,000,000/1.0331^40] <=> Coupon payment = $66,200.

=> Coupon rate = Semiannual coupon payment / Face value x 2 = 66,200/2,000,000 x 2 = 6.62%

8 0
3 years ago
Presented below is information for Ivanhoe Company for the month of January 2017. Cost of goods sold $221,000 Rent expense $33,5
anyanavicka [17]

Answer:

Sales revenue                         392,500

Sales returns and allowances (20,000)

Sales discounts                    <u>      (8,600)  </u>

Net Sales:                                363,900

COGS                                      (221,000)

Gross Profit                            142,900

Freight-out                                  (9,700)

Salaries and wages expense (63,400)

Rent expense                          (33,500)

Insurance expense             <u>     (14,600)  </u>

Earnings before taxes             21,700

Income tax expense           <u>     (4,900)  </u>

Operating income                    16,800

OCI                                     <u>          2,000   </u>

Net Income                               18,800

Explanation:

First we solve for net sales.

Then we subtract COGS for Gross profit.

THen we subtract hte expenses and get hte earnings before taxes.

Next the inome tax expense and operationg income

then we put htis along with OCI for thenet income of the period.

3 0
3 years ago
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