Maria has an emotional connection to car accidents that prevents her from listening effectively.
According to an article on Bright Hub Project Management, "Emotions erect barriers to effective communication. A listener's senses are not likely to be functioning at their optimum level when he or she is angry. Likewise, it is not possible to understand or appreciate what the speaker is saying if the listener is excessively sad."
Answer:It is true, since the process is longer than the given time, it is recommended that you make the most of the time without giving unnecessary details. It should focus on the most important and outstanding process.