Answer:
1. Interruption
Explanation:
Hecklers are people who interrupts a performer or public speaker. So interruption seems to be the best fit.
Answer:
Emotional appeal
Explanation:
The emotional appeal of this public service ad, is the fact that they show a happy family and a photo of a flooded street, making you feel fear and in dangered so you get into making an emergency plan for your family, because most of the people do not have one and when emergency hits they find themselves in very complicated situations.
