Word of mouth, would be your answer.
D. it clearly connects ideas
Parallelism is when the same grammatical or sentence structure is used for a list of ideas or items. By using a similar grammatical structure the reader's brain automatically makes a connection between the ideas because of the similar structure. Caesar's famous line "I came. I saw. I conquered." is an example of parallelism. Each of the sentences has the format subject-past tense verb.
Dear (insert friend's name here),
I apologize for talking to you in a rude manner. I hope you can forgive me for saying things like (insert some of the things you may have said or done) it was wrong of me and I will try my hardest to become a better person in these aspects.
Your friend,
(your name here)
edit this how you like and if you do try not to explain yourself as it will seem as an excuse. Have a great day! chao!