Answer:
I would say the first sentence.
Explanation:
I say this because the main point is that the food was damaged and therefore there's all these solutions - the vouchers, them adding the checklist points - all to say sorry for the fact that the lunch was damaged.
Loyalty...?
Answer: People often when upset go online to let there anger out. So when mad they do not think about the consequences so act our of emotion.
Please like and brain list me!!