The firms may need to focus additional effort on retention strategies.
Retention strategies are means employed by firms to retain their customers both new and existing, over some specified period.
Where a company has high customer retention, it means customers would continue to patronize the company's products and not not defect to another product or business.
Customer retention process starts with the first point of contact in an organization and spread through the whole duration of the customer's relationship with the organization.
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Answer:
it is challenging to track usage of the coupons
Explanation:
Coupons are defined as an instrument that is used to obtain a discount or rebate when making a purchase.
Stores usually give out coupons to customers as an incentive to by products.
However there will be challenge of tracking the coupons as well as the discount on each coupon.
Coupons are given at different discount rates at different times, so it is cumbersome to track a particular coupon out of the many issued when customer wants to redeem it
Answer:
B. Portfolio B with E(R)=13% and STD=18%
Explanation:
The computation is shown below;
Reward to risk ratio = (15% - 5%) ÷ 20% = 0.5
The porfolio should be in line i.e.
= 0.05 + 0.5 × standard deviation
For portfolio A
= 0.05 + 0.5 × 25
= 17.5%
For portfolio C
= 0.05 + 0.5 × 1
= 5.5%
Portfolio B, the std is 18%
So,
= 0.05 + 0.5 × 18%
= 14%
Answer:
The government should decrease spending by $100 billion.
Explanation:
The potential output level of an economy is $5,000 billion.
The economy is operating at an output level of $5,400 billion.
We see that there is an inflationary gap of $400 billion as the economy is operating at an output level of $400 billion more than the potential output level.
The marginal propensity to consume is 0.75.
ΔY = 
$400 billion = 
ΔG = 
ΔG = $100 billion
