Question

Your company started using a new shipping company two months ago. during your short relationship with the company, you notice that it regularly inflates its shipping rates, fails to meet scheduled deliveries, and loses packages. you decide to write a letter to them ending the business relationship. what are your goals when responding to the previous scenario? check all that apply.

Answer 1

In this letter you want to make sure that you are being clear and concise, so as to avoid any confusion about what your relationship will be in the future (ended). This means that you want to avoid any potential legal liability, and explain yourself in order to show that you are being fair and reasonable in your request.