The given statement is false.
<u>Explanation:</u>
Objections raised by the customer side are generally based on the price of the product, old-fashioned brush-offs, competitor products or product fits. It is customary to object the products in the market by the buyers.
Objections may be classified into four types namely,
- Price of the product
- Relationship/Trust
- Quality of service
- Customary stall
From the statement given in the question we can interpret that the customer has lost the trust on the after sales services of the copier. Therefore, we can conclude that the statement is an example of objection due to quality of service.
The correct answer is: "FICA".
FICA stands for Federal Insurance Contributions Act. It establishes a mechanism through which both employers and employees make their contributions and fund the Social Security system and the provision of Medicare benefits.
Such funding is used at a federal level to provide income support to individuals who are retired, who suffer disabilities or, for example, to the families (children) of deceased workers.
<u>Diagonal communication</u>, a pattern of formal communication, occurs when individuals from different units and organizational levels communicate.
C) lucid dreaming,A lucid dream is a dream during which the dreamer is aware of dreaming. During lucid dreaming, the dreamer may be able to exert some degree of control over the dream characters, narrative, and environment.
