Answer:
Tangibles (or tangibility)
Explanation:
When we say tangibles as a service quality dimension, we are referring to:
- how the physical place or facility looks like (e.g. is the store clean, nicely decorated, etc.),
- the perceived quality of the equipment (e.g. the gym uses high quality exercise machines),
- are your employees fit for the job (e.g. the employees were kind and helpful, they could answer the customers' questions),
- can your customers understand what you are trying to say to them or communicate to them? (e.g. does the store have signs that clearly differentiate the different clothing sectors?)
Answer:
The correct answer is letter "A": Are expected to have the highest degree of risk.
Explanation:
A Technical Performance Measure or TPM is an instrument that shows how well a program meets its specifications or goals. Technical Performance Measures are useful for risk tracking to identify the factors of an objective that can potentially affect the original plan of an organization.
Answer:
Option (C) is correct.
Explanation:
Given that,
Cash amount loaned = $36,000
Rate of interest on note = 5%
Time period: From September 1, Year 1 to December 31, Year 1 = 4 months
Amount of Interest revenue:
= Cash amount loaned × Interest rate × Time period
= $36,000 × 0.05 × (4/12)
= $36,000 × 0.05 × (1/3)
= $599.9 or $600
There is no cash flow from operating activity in respect of loan given to another company and interest revenue accrued on loan amount.