One of the strategies Cecile uses to give her full attention to a caller is D.
In The Crucible, certainty can be dangerous as demonstrated by the character of Abigail.
She accused Proctor's wife of being a witch. She testified that she saw the spirit of Proctor's wife and it stabbed her. Even though she lied, her certainty in front of the jury and the towns people convince them that what she said is true and that Proctor's wife is a witch that must be burned to death.
Theme: C
Conflict: A
Climax: B
Rising Action: D
The main idea is that humanoid robots do things for the scientists that the never could.
