Question

Decision making can be a difficult process if managers are not well-versed in recognizing and addressing various hindrances they face when attempting to make rational decisions. This activity is important because leadership and decision-making go hand-in-hand; decision making is one of the critical KSAOs you will need in order to be career-ready. The goal of this exercise is to test your knowledge of the hindrances to rational decision making. First, hover over each name and read the description. Next, click and drag each name to the appropriate place in the chart to correspond with the hindrance to decision making that its description best represents Broderick, as head of company benefits, is choosing a new healthcare plan for all of the company's employees. He has stacks of thick policy manuals on his desk reaching up to the ceiling. There is no way he can get through all of it alone. But he decides to do the best he can because he'd rather not take other benefits workers off of their already busy workloads.
Broderick The problems that need solving are often exceedingly complex, beyond understanding Tony There is not enough time or money to gather all relevant information. Jarrod Managers aren't all built the same way, of course, and all have personal limitations and biases that affect their judgment. Annice Managers have imperfect, fragmentary information about the alternatives and their consequences. Nickole There is too much information for ona narson to process

Answer 1

Question Completion:

Hindrances to Decision Making:

1. Information overload

2. Conflicting goals

3. Time and money constraints

4. Different cognitive capacity, values, skills, habits, and unconscious reflexes

5. Imperfect information

6. Complexity

7. Different priorities

Answer:

Hindrances to rational decision making

1. Broderick: The problems that need solving are often exceedingly complex, beyond understanding

Complexity

2. Tony: There is not enough time or money to gather all relevant information.

Time and money constraints

3. Jarrod: Managers aren't all built the same way, of course, and all have personal limitations and biases that affect their judgment.

Different cognitive capacity, values, skills, habits, and unconscious reflexes

4. Annice: Managers have imperfect, fragmentary information about the alternatives and their consequences.

Imperfect information

5. Nickole: There is too much information for one person to process

Information overload

Explanation:

a) Matching Hindrances to the above decision situations:

1. Information overload

2. Conflicting goals

3. Time and money constraints

4. Different cognitive capacity, values, skills, habits, and unconscious reflexes

5. Imperfect information

6. Complexity

7. Different priorities