Answer:
1) the boy has messy white hair.
2) I'm not quite sure on this one so don't take my word for it but I believe the answer is. He tried to help but he couldn't move as in paralyzed by some sort of fear.
No. This is because communication is 2+ people corresponding to each other. Reading is just interpreting and consuming facts, rather than having a conversation.
Descriptive is the answer
Comfort them or help them
#4 would be your answer, because he's being tested against all of these forces
