Question

Managers are important members of the organization. Within an organization, there are managers at f aders. Each of these levels has different managerial challenges and levels: top, middle, first-line, and team le decisions to make to achieve organizational effectiveness The four levels of managers perform different roles, but they need to operate to achieve organizational effectiveness. At the top of the organization are top managers. Top managers make long-term decisions orn the overall direction of the organization. A CEO would be considered a top manager. Middle managers, on the other hand, implement the policies and plans of the top managers. Middle managers also supervise and coordinate the activities of the first-line managers. First-line managers make short-term operating decisions and direct the tasks of nonmanagerial personnel. Team leaders are managers who are responsible for es facilitating team activities toward achieving key results. GlobalTech Advertising Inc. is a full-service marketing company that provides advertising development and placement in national Yellow Pages directories Select the most appropriate management level for each manager
1. Pat leads the sales force to achieve GlobalTech Advertising Inc.'s sales goals for the quarter Click to select
2. Rick develops GlobalTech Advertising Inc.'s human-resources policies to 3. Daisy is the foreperson of the warehou Help Save & Exit Submit 2. Rick develops GlobalTech Advertising Inc.'s human-resources policies
3. Daisy is the foreperson of the warehouse and ensures products are loaded effectively
4. Ruth is the art department head and supervises the art staff.
5. Gary analyzes the national sales forecasts of Yellow Pages directories and develops projections on long- term industry growth. ces
6. Greg is the national sales manager and coordinates the activities of his first-line managers.
7. Although he can't fire or discipline team members. Mike is in charge of making sure the team meets its production goals.
8. Nancy is the go-to person when the teams needs to coordinate their work or they have conflicts arise.

Answer 1

Answer:

GlobalTech Advertising Inc.

1. Pat leads the sales force to achieve GlobalTech Advertising Inc.'s sales goals for the quarter

Pat is a first-line manager.

2. Rick develops GlobalTech Advertising Inc.'s human-resources policies

Rick is a top manager.

3. Daisy is the foreperson of the warehouse and ensures products are loaded effectively

Daisy is a team leader.

4. Ruth is the art department head and supervises the art staff.

Ruth is a team leader.

5. Gary analyzes the national sales forecasts of Yellow Pages directories and develops projections on long- term industry growth.

Gary is a team leader.

6. Greg is the national sales manager and coordinates the activities of his first-line managers.

Greg is a middle manager.

7. Although he can't fire or discipline team members. Mike is in charge of making sure the team meets its production goals.

Mike is a team leader.

8. Nancy is the go-to person when the teams needs to coordinate their work or they have conflicts arise.

Nancy is the first-line manager.

Explanation:

a) Data:

Levels of management    Managerial Challenges

Top manager                     Long-term decisions, organization-wide

Middle manager                Policy and Plan Implementation, Supervision

                                          and Coordination of first-line managers

First-line manager             Short-term operating decisions, tasks direction

Team leader                      Facilitating team activities

b) The level of a manager can be determined by the managerial challenges she faces, as classified above.