Answer:
wheres the picture?
Explanation:
I need a picture 2 answer
By pressing CTRL+shift+left arrow :) hope it helps!
I'm not sure what you are asking, but if it's about the 2 questions you are showing, then the answer to the first question is number 2. I use SOP's everyday where I work.
The answer to the next question I believe is true, because employees who have been around a while have a tendency to become complacent.
Hope this was helpful
Eric