Answer:
c. Companies and industries with lower levels of compensation have lower turnover rates
Explanation:
Sales force compensation refers to how a company compensates its sales team for its efforts. They are the methods applied to pay sales representatives. A company may decide to pay, either a fixed salary, salary plus commission, or commissions only.
If sales representatives feel that they are not adequately compensated, they may opt to look for better-paying jobs elsewhere. Companies that pay lowly will always have a challenge in attracting and retaining the best sale people in the market. Sales incentives serve as a motivating factor to the salespeople. A business or industry that pays poorly will have high employee turnover, as its workers will be always be seeking greener pastures.
Answer:
There are various measures and tools to gauging and measuring customer satisfaction in the Banking Industry:. They include: Surveys, Feedback Forms, Oral Conversations, Complaints Box. Statistics from this tools could explain the why there is an increase/decrease in the level of growth and customer retention.
Explanation:
Surveys: Customer satisfaction surveys is a good tool to learn more about what the customer feels about services rendered. Surveys allow the Management to ask question like; Which of our products do you love most. How likely will you recommend us to others, what was your experience about the Internet banking process and much more.
Feedbacks: Feedback are great for immediate response after a transaction or interaction has just been concluded. It is also commonly used after the customer has just dropped off a chat or call with a Bank Representative. Few questions requiring Yes or No. For example: Were you satisfied with how you were attended to[Yes or No], Would you visit us again[Yes or No] etc.
Oral Conversation: This involves chats, direct calls or physical visits by Customer Representatives to clients requesting to know what general issues they may have with the Bank, why the customer has not visited for a long time etc.
Physical Complaints Box: This are comments box placed in a notable section of the bank premises. Here a client document his/her experience/complaints in writing and drop it in the Box.
Linking Customer Satisfaction & Growth
The various tools outlined above can give a broad description the level of satisfaction experienced by customers. What percentage of customers were very satisfied, not satisfied from the statistics gotten. The level of satisfaction in turn will determine how loyal the customers will be. Loyal customers will recommend the bank and be enthusiastic about its products[Accounts] while disgruntled customers can damage the brand through negative comments and publicity.
After 2 people answer on-top of their name will have the option for you to choose which answer is the most helpful to you
Which three factors make starting a business a highly risky investment? My answer would be points B, C and E.
An accountant would most likely work in a cubicle
