Question

What facilitates the automation and management of business processes and controls the movement of work through the business process?A. Content management system B. Groupware system C. Knowledge management system D. Workflow management systems

Answer 1

Answer:

D. Workflow management systems

Explanation:

Workflow management systems can be defined as a strategic software application or program designed to avail companies the infrastructure to setup, define, create and manage the performance or execution of series of sequential tasks, as well as respond to workflow participants.

Some of the international bodies that establish standards used in workflow management are;

1. World Wide Web Consortium.

2. Workflow Management Coalition.

3. Organization for the Advancement of Structured Information Standards (OASIS).

Workflow management systems facilitates the automation and management of business processes and controls the movement of work through the business process.

The following are various types of workflow management systems used around the world; YAWL, Windows Workflow Foundation, Apache ODE, Collective Knowledge, Workflow Gen, PRPC, Salesforce.com, jBPM, Bonita BPM etc.