Question

A company has a network printer that is utilzed by several departments. Although the printer shows online and other departments can access the printer, the accounting group is unable to print to this network printer. Which of the following would the technician use to resolve the problem?
a. The printer needs a maintenance kit repalced.
b. The TCP/IP print spooler service need to be restarted.
c. The security settings for the print spooler need to be modified to include the department.
d. Replace the network cable on the printer

Answer 1

Answer: c. The security settings for the print spooler need to be modified to include the department.

Explanation:

The print spooler makes Windows computer enable to interact with the printer, and to commands the printer for print jobs .

If all the other departments can access the printer,  but not the accounting group, then the technician should check the security settings for the print spooler and modify it accordingly to include the accounting group  .

Hence, the correct answer is c. The security settings for the print spooler need to be modified to include the department.