Details that are "factual" are details or pieces of information, that can be proven to be true and accurate--scientifically, realistically, etc.
The woman opened the door, yelling at her kids to be silent.
Answer:
Since a narrative essay tells a story about the writer’s life, it is most effective to tell the story from the writer’s point of view.
Explanation:
Because him writing it this way shows how nervous he his and his inner thoughts