I am not completely sure, but I think that standards of performance, or "performance goals", are used to measure productivity.
C - quotation
The sentence tells us that the following was spoken by Abagnale.
Q1. D. The animals risk their lives to return home.
Q2. D. The animals risk their lives to return home.
Q3. A. Averaging a book a year, Blume's many works have been sold around the world.
Q4. B. Four decades, many awards, best known for pre-teen novels.
Q5. D. Blume is a gifted writer who can write for children as well as adults.
<span>maniac, madman, madwoman, imbecile, psychopath, psychotic; fool, idiot;eccentric; informalloony, nut, nutcase, nutjob, head case, psycho, moron, screwball, crackpot, fruitcake, fruit loop, <span>loon</span></span>
