The type of e-mail typically lures users to sites or asks for sensitive information is phishing.
<h3>What is a phishing email?</h3>
Phishing is a type of internet scam where cyber hackers impersonate legitimate organizations via email, text message, advertisement or other means in order to steal sensitive information.
This criminals usually send an email link mimicking the company .
The aim of the email is to get sensitive information in order to access your funds or private information.
learn more on phishing email here: brainly.com/question/14954901
#SPJ11
As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
<h3>Who is a technical support rep?</h3>
The role or duty of a Technical Support is known to be any person that tends to troubleshoot customer tech issues.
Note that they are said to be people who often resolve issues that are linked to computers, phones, tablets, and others.
Therefore, As a technical support rep, Michael's first task will be option b: Determine the purpose of the message he will send as a response.
Learn more about technical support from
brainly.com/question/27366294
#SPJ1
See option
a. conduct any necessary research
b. determine the purpose of the message he will send as a response
c. Hit the "reply" button
d. start composing his reply
Answer:
- be aware of the online community
- don’t cyber bully
- always be friendly
A. This is very important to keep your readers/users interested in your content / organization or whatever.