Because they also acted like the docs.
When In the shop checking out my Items the cashier had to verify my purchase with a Receipt, I told her I did not have the receipt but my intentions were justifiable and she did not need to get the authorities to interfere & resort to escorting me out.
Although you may be right in that aspect, nevertheless you would be misleading others.
(I don't know I tried my best)
I think the answer is: The narrator is dismissed by her superiors when she asks questions about an occurrence that my have been supernatural.
I hope this helps.