Answer:
D. Tylenol offered full disclosure of the problem to the press, recalled its products nationwide, and set up emergency phone lines to take calls from consumers and health care providers.
Explanation:
The incident of 1982 involving Tylenol poisoning is cited as an example of the correct way to handle public relations during a crisis because the company was sincere and truthful in their statements, identified and addressed the affected parties, monitored the situation by establishing a phone line and they reviewed and learnt from the situation. They were able to implement the appropriate public relations approach to dealing with crisis.
The government of Adolf Hitler was popular with most Germans. Although the Gestapo (secret state police) and the Security Service (SD) .
Before delivering bad-news messages, gathering as much information as one can from a variety of sources reduces the: <u>risk of fake news</u>.
Before delivering bad-news messages, authentication of information should be check carefully from various sources. The process of confirming that someone or something is, in fact, who or what it claims to be is called authentication.
Message credibility should be properly examined. Credibility is "the degree to which an audience believes a message" (Roberts, 2010: 45). Additionally, it has been defined to mean "a person's assessment of the truthfulness of communication material" (Appelman and Sundar, 2015: 63).
To learn more about bad-news messages, refer
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Answer: A. focused . . . divided.
Explanation:
Focused attention refers to the attempt to focus on one distinct visual, auditory or tactile stimulus while disregarding any other stimuli. For example, when talking to someone at a concert one must make an effort in order to hear the other person despite the loud music.
Divided attention refers to trying to concentrate on various tasks or stimuli at the same time. For example, doing homework while listening to music.
