Question

Adaptability is the ability and willingness to adapt to changing situations. This activity is important because people who are more adaptable are much better at dealing with organizational changes than people who are less adaptable. The goal of this activity is to challenge your knowledge of the ways you can increase your level of adaptability. Read the description of each person's behavior. Then, select the method of increasing adaptability each behavior best describes. Some descriptions represent people doing a good job being adaptable, while other descriptions represent people not doing a good job being adaptable. 1. Ethan let his team down today when he showed up to a client presentation completely unprepared. He apologized to his team members for his mistake and told them he had no excuse. He made a commitment to not let them down again.

Answer 1

To increase Ethan's adaptability in his work, it is necessary for him to be more committed, making a change in his behavior, being more flexible to the changes that can occur when performing a job.

He had not previously prepared for a presentation to a client, which was a mistake, because when dealing with a client, an employee must have enough information and availability to clear up all his doubts and influence him to close a deal.

Therefore, to increase your adaptability when dealing with customers Ethan must:

• Review his plans whenever necessary.

• Have a more flexible style.

• Be prepared to deal with changes and external pressures.

• Know the company's strengths.

• Develop communication skills.

Adaptability is an essential skill in the current globalized and competitive business scenario, as the external business environment involves economic, technological and consumer changes that directly impact the company and its profitability.

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