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Svetach [21]
3 years ago
10

The pigmalion effect to consumer behavior

English
1 answer:
Temka [501]3 years ago
7 0

<em>Hi</em><em> </em><em>th</em><em>ere</em><em>,</em><em> </em><em>this</em><em> </em><em>is</em><em> </em><em>my</em><em> </em><em>ans</em><em>wer</em><em>-</em><em>,</em><em>-</em>

Pygmalion in service suggests that there is a <em><u>very</u></em><em><u> real self-fulfilling prophecy in the delivery of customer </u></em>

<h3><em>service when an employee's expectation of company standards and service levels directly or indirectly influences his or her attitude and performance.</em></h3>

<em>#</em><em>A</em><em>s</em><em>h</em><em>e</em><em>r</em><em>q</em><em>t</em>

<em>#</em><em>B</em><em>r</em><em>a</em><em>i</em><em>n</em><em>l</em><em>i</em><em>e</em><em>s</em><em>t</em>

<em>#</em><em>리사</em>

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