Answer:
9=a 10=c 11= d 12=a 13=b 14=d 15=a 16=c 17=a 18=b
Explanation:
<em>Hi</em><em> </em><em>th</em><em>ere</em><em>,</em><em> </em><em>this</em><em> </em><em>is</em><em> </em><em>my</em><em> </em><em>ans</em><em>wer</em><em>-</em><em>,</em><em>-</em>
Pygmalion in service suggests that there is a <em><u>very</u></em><em><u> real self-fulfilling prophecy in the delivery of customer </u></em>
<h3><em>service when an employee's expectation of company standards and service levels directly or indirectly influences his or her attitude and performance.</em></h3>
<em>#</em><em>A</em><em>s</em><em>h</em><em>e</em><em>r</em><em>q</em><em>t</em>
<em>#</em><em>B</em><em>r</em><em>a</em><em>i</em><em>n</em><em>l</em><em>i</em><em>e</em><em>s</em><em>t</em>
<em>#</em><em>리사</em>
To give a speech we could highlight the positive aspects of the honoree and invite him/her to improve the factors that still have shortcomings.
<h3>How to prepare a speech?</h3>
To prepare a speech we must take into account certain aspects, in general we must know in which space the speech will be delivered, to whom it is addressed and what the main purpose is.
Later we must structure it including a greeting and thanks to the public, the central point (central theme) and the farewell.
In general, if we have to give a speech to a person that we believe does not deserve it, we could invite them to improve those aspects that are still shortcomings. Additionally we can highlight his/her strengths in a friendly way.
Learn more about speech in: brainly.com/question/3743745
#SPJ1
Maybe this: When you're have a secret story, its horrible. It hurts to keep it it. Idk thats my best guess
