It is a creative work or idea
Epistolary form is the art of moving the story forward with letters. Novels written in this form usually incorporate "letters" between characters that show what the story is like. It needs not necessarily be letters and can include news paper articles or similar. An example of such a novel would be Bram Stoker's Dracula.
I’m presuming the last one is supposed to be bias, but that’s the one that has a negative connotation to it.
The resolution is what ties up all the loose ends at the end of a story, such as what happened to a specific character.
The author's last name is always written first in a works cited entry