Answer:
D. All the above are legal tactics that the union can use to pressure management to accept the union's position on an issue.
Explanation:
Each and everyone one of the options mentioned above are tactics adopted by the union in pressuring management to accept their position on most of the issues which they have or are arguing about.
Answer:
empathizing; communication
Explanation:
Communication is the process of the exchange of thoughts and ideas. In this process the information is communicated by the sender and the receiver is intended to receive the same. The receiver shares the feedback and responds to the message and this brings an end to an active communication. The skills required for a heathy communication are listening, speaking, observing and empathizing. These skills helps in communicating the messages in smooth and better way.
Intends to create opportunities for performance and communication improvement makes the most sense to me