Answer:
An Operational plan.
Explanation:
An Operational planning(OP) or Work plan is an outline usually designed for a period of one-year or twelve month. This plan is based upon the action plan, a plan in which the company defines its targets of revenues , market share, etc.
The goal of operational panning is usually departmental focused.
In the question the company "Quality Carpet Cleaning" had laid out a plan for the increase of its marketing share in next few years. Then the outline that the organization has laid based on the action plan for twelve months. This plan according to the definition provided is Operational Planning.
So, the answer is Operational Planning.
Dr (name), field trips provide students an experience outside the class rooms or labs. Even with budget cuts I’m sure many of us students and volunteers are willing to help out to make our field trip viable. They give students access to culture, history, and art that may be left out of the regular curriculum. The sensory, physical, and social aspects of field trips enrich learning experiences. ... They can help students prepare for life after graduation and future careers.
The correct answer is A.
The author does not allude the visitor as being Herbert. He merely call it "the thing outside". Therefore, this is not a way the author creates suspense in the story.
The rest of the options: the description of the scraping, the echoes of the knocks, and the difficulty to find the object that was needed, are all elements that help build up suspense in this passage.
B. Personification.
Personification is giving human-like characteristics to a non-human object. Such as winter not listening.