Dean Smith is dissatisfied with the time it takes to get a new faculty ID made and believes more servers will speed up service a
nd reduce costs thanks to shorter lines. Prof. Karen is tasked to study the situation. Prof. Karen observes an average of 20 customers/hr arriving and each technician (service window) serves 5 customer/hr, on average. Assume an M/M/s queue system. Prof. Karen calculates the operational cost of each server as $20/hr, and assumes a cost of waiting in the SYSTEM as $25/hr per customer. What is the optimal number of service windows to minimize total cost
In iteration, the entire team participates. A list of backlog and upcoming tasks is made and plan for the execution of these tasks is decided mutually.
