Explanation:
Two methods described for communicating metrics are dashboards and scorecards. These are not mutually exclusive as these can be related and used simultaneously.
Scorecards compares the strategic goals with the actual performance called results. It is a vertical strategy in which management implements its strategies while moving the symmetrical step with goals.
Stereotypes- generalizations of people/groups
Primacy-recency- the tendency to pay close attention to information that is either received first or last
Implicit personality theory- an overemphasis on external of internal causes
Attribution- a system of rules identifying certain qualities or characteristics with Luther qualities or characteristics
Over- attribution- simple explanations for the motivations behind behavior
(86 percent sure)
