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Ostrovityanka [42]
3 years ago
9

Sarah noticed that whenever she told her employees that they needed to improve customer service, they paid little attention. She

had the strong impression that they thought they were doing a good-enough job. In this particular instance, which of the following tactics would be the most effective at breaking their complacency?A.Encouraging them more when she sees them doing something rightB.Talking even more specifically about the organization's weaknessesC.Backing up her points with general principles rather than dataD.Putting them in direct contact with unhappy customersE.Making the performance goals easier to attain
Business
1 answer:
soldi70 [24.7K]3 years ago
7 0

Answer:

C. Backing up her points with general principles rather than data.

Explanation:

This is due to the fact that all the other options would not play well psychologically with the state of mind the employees are in other than letting them know the truth with the value of important principles attached to them.

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Alika [10]

Tyson is "likely to score high on emotional intelligence".

<u>Explanation:</u>

Peter Salovey and John Mayer characterized emotional intelligence as the ability to track the feelings of one's own and others, to distinguish and properly mark various emotions, and to use emotional knowledge to direct thought and behaviour. There are five essential elements: self-awareness, self-regulation,empathy, inspiration and social skills, according to Daniel Goleman, who helped popularize emotional intelligence.

If you are lacking such intelligence, it is difficult to grasp how you are coming across to others. You feel confused because the message is not conveyed in a form that public can comprehend. But with training, people who are emotionally smart realize they don't express every idea beautifully.

5 0
3 years ago
Carmen is a member of a student taskforce that was asked to recommend solutions to the university's budget problem. when she not
9966 [12]

Answer: democratic leadership

Carmen stated a possible solution that was increasing tuition fee and then Carmen said that it should be considered. This means that she did not impose it that that is the only solution and that has to be done in any way, if she did then it would’ve been autocratic leadership.

Carmen left some room for discussion and this means it is a democratic approach in leadership.  


8 0
4 years ago
Vivian worked as a manager at her company. She was asked to order a few cars that would be used by company employees. Which best
Arada [10]

To ensure that her company is being socially responsible, Vivian should ensure that the cars are environmentally friendly. Being socially responsible means you do what is best for planet, people, and profits. In this case, taking care of the planet means choosing the car that is the most environmentally friendly.

3 0
4 years ago
Downs Tax Planning Service bought communications equipment for $9,600 on January 1, 2017. It has an estimated useful life of fiv
MaRussiya [10]

Answer:

$960

Explanation:

For computing the accumulated depreciation, first we have to compute the depreciation expense which is shown below:

= (Original cost - residual value) ÷ (useful life)

= ($9,600 - $0) ÷ (5 years)

= ($9,600) ÷ (5 years)  

= $1,920

This is a full year depreciation but we have to find out for June 30,2017 i.e 6 months

= $1,920 ÷ 12 months × 6 months

= $960

The same is recorded as an accumulated depreciation

3 0
3 years ago
How many inches are there in a football field (100 yards)? 1 yard = 3 feet; 1 foot = 12 inches
crimeas [40]

4320 .  this prob would have been answered faster under the mathmatics topic


8 0
3 years ago
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